Unless specified, The Callan Group does not charge for shipping anywhere within the continental United States. Special arrangements must be made for shipping to Hawaii and Alaska as well as international locations. Shipping is done within one week of purchase and sent ground delivery. For expedited delivery special arrangements must be made in advance.
If you are not 100% satisfied with your purchase, you can return your purchase and get a full refund or exchange your purchase for another one. You can return your purchase for up to 15 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt and send back. Shipping returns will be paid by the purchaser.
All cancellations need to be in writing and submitted at least 10-days before the day of tour. Please include the order number found on your confirmation email at time of purchase.