How to Create a Meta Ad Account and Add It to Your Business Portfolio
If you're planning to run Facebook or Instagram ads for your business, one of the first steps is setting up a Meta Ad Account and connecting it to your Business Portfolio. While the process isn't difficult, there are several steps involved, and setting things up correctly from the start can save time and headaches later. Whether you're planning to manage your advertising in-house or work with a marketing agency, here's everything you need to know about creating a Meta Ad...
Your Social Media Is Either Working for You or Against You — There’s No Middle Ground
Most businesses have a social media presence. Far fewer have a social media strategy. There's a significant difference between the two — and the gap between them is usually where growth stalls, audiences disengage, and businesses quietly lose ground to competitors who are simply showing up more consistently and more intentionally. If your last post was two weeks ago, your profile photo hasn't changed since 2021, and your engagement sits somewhere between zero and crickets, your digital presence isn't neutral. It's...
Bing Announcements: What They Are, Why They Matter, and What’s Changing
If you’ve been actively managing your business listings, you may have noticed that Bing Announcements are currently unavailable. This change has raised questions for many business owners and marketers who rely on consistent visibility across search platforms. Let’s break down what Bing Announcements are, why they matter, and what this recent update means for your marketing strategy. What Are Bing Announcements? Bing Announcements are a feature within Microsoft Bing that allow businesses to share updates directly on their business listing. Think of...
What Are Meta Leads—And Which Ad Objective Should You Be Using?
If you’ve spent any time exploring paid advertising on Facebook or Instagram, you’ve likely come across the term Meta Leads. But what does it actually mean—and more importantly, when should you use it? At Callan Group Communications, we believe in connecting the dots and helping you understand not just what works, but why it works. Let’s break it down. What Are Meta Leads? Meta Leads refer to leads generated directly within the Meta platform (Facebook and Instagram) using built-in lead forms—also known...
Why Holiday Storytelling Outperforms Sales Posts (And How to Do It Right)
Every holiday season, brands rush to post discounts, promotions, and last‑chance sales. And every year, the brands that truly stand out aren’t the loudest sellers — they’re the best storytellers. A well‑told holiday story consistently outperforms a traditional sales post because it creates connection before conversion. People don’t remember percentages off. They remember how a brand made them feel. Why Stories Win During the Holidays The holidays are an emotional season. People are reflecting, reconnecting, and craving authenticity. When your content taps into...
Before You Log Off for the Holidays… Don’t Forget Your Website
As the holiday season arrives, many businesses prepare to slow down — but online activity doesn’t. In fact, website traffic often increases as customers research services, compare providers, and plan for the new year. Your website becomes your 24/7 holiday “employee,” and a quick tune-up ensures it’s working at its best. 1. Fix Broken Links + Outdated Pages Year-end traffic is high, and a single broken link can send potential customers elsewhere. Now is the ideal time to check your menus, forms,...
The Ultimate Checklist for Setting Up Google Local Services Ads (LSA)
What Are Google Local Services Ads (LSAs)? Google Local Services Ads put your business at the top of search results for your service area — above traditional Google Ads. You only pay for real leads (calls or messages), making LSAs one of the most cost-effective local marketing tools available. Step 1: Check Eligibility Not all industries or locations are eligible. Visit Google’s LSA eligibility tool and confirm your service category (plumber, HVAC, electrician, lawyer, etc.) is supported. You’ll also need: An active Google Business...
How to Add an Admin to Your Facebook Store Location Page
Simplify Multi-Location Management on Facebook Managing multiple store locations on Facebook can help your brand maintain consistency while giving each location a local voice. But to do that effectively, you need to know how to add admins or editors to each location page. Here’s your quick and clear guide to setting it up the right way. Why Add an Admin to a Store Location Page? Adding an admin or editor allows: Local store managers to post location-specific updates Marketing teams to manage reviews...